Works with every Jira Cloud plan.
Before you start
- A Jira Cloud site and a project your team works in.
- A Pyloq workspace with no other ticket tracker connected. To switch from ClickUp, disconnect ClickUp first under Connectors.
Setup instructions
- Open Pyloq, go to Connectors and click Connect on the Jira card.
- Sign in to Atlassian, choose your site and click Accept.
- Back in Pyloq, choose the project your tickets live in and click Save changes. Pyloq registers its webhook automatically.
- Optional: in Automations, set your QA and done statuses for bounce alerts, cycle time and release tracking.
How Pyloq maps Jira
| In Pyloq | In Jira |
|---|---|
| Where tickets live | One project |
| Ticket key | Issue key, e.g. PYL-406 |
| Story | Epic |
| Ticket | Issue under the Epic |
| Release | Fix Version |
| Sprint | The project board’s active sprint |
Webhooks
Atlassian allows 5 webhooks per app on each Jira site. Pyloq shares one between every workspace on the same site; if registration fails, clear old ones from the Jira drawer in Pyloq.